Question 1

What are your peptides used for?

Accepted Answer

All peptides sold by Based Peptides are strictly for in-vitro research and laboratory use only. They are not intended for human or animal consumption.

Question 2

How do I store my peptides?

Accepted Answer

Lyophilized (freeze-dried) peptides should be stored at -20°C for long-term storage. Once reconstituted, store at 2–8°C and use within 30 days. Avoid repeated freeze-thaw cycles.

Question 3

How are orders shipped?

Accepted Answer

All orders ship via Canada Post from British Columbia, Canada. Available services include Regular Parcel, Expedited, Xpresspost, and Priority. Shipping rates are calculated at checkout based on your postal code.

Question 4

How long does shipping take?

Accepted Answer

Estimated delivery times vary by service: Regular Parcel (4–9 business days), Expedited (2–4 business days), Xpresspost (1–2 business days), Priority (next business day). These are estimates, not guarantees.

Question 5

Do you ship internationally?

Accepted Answer

Currently we only ship within Canada. International shipping may be available in the future.

Question 6

What payment methods do you accept?

Accepted Answer

We accept credit/debit cards, cryptocurrency, PayPal, and other methods through our secure payment partner Paytree.

Question 7

What is your refund policy?

Accepted Answer

All sales are final. We do not offer refunds or exchanges. Please review your order carefully before placing it. See our Refund Policy page for full details.

Question 8

Do you provide Certificates of Analysis (COAs)?

Accepted Answer

Yes. All peptides undergo third-party purity testing. COAs are available upon request — contact us at info&#64;basedpeptides.co.

Question 9

How should I reconstitute peptides?

Accepted Answer

Use bacteriostatic water (BAC water) for reconstitution. Gently swirl the vial — do not shake. Refer to the specific peptide's documentation for recommended concentrations.

Question 10

Can I create an account?

Accepted Answer

Yes. Creating an account lets you track orders and save your shipping address. Register at the Sign In page.